FAQs

1. What is Visa on Arrival ?

Vietnam Visa on Arrival ( VOA ) is a legal document approved by Department of Immigration. 

Legitimate: VOA is granted and approved by Immigration Department.

Convenient: Online Application, No Passport and Photo sending, No waiting time.

Cheap: Lowest fee, best service

Fast: VOA done in 2 days 

2. Is the "Visa on Arrival" legitimate ?

Yes it is ! Vietnam Visa-on-Arrival is an alternative way to get your visa to Vietnam.

It has been also proudly featured on many famous news agencies such as The New York Times, USA TODAY, Trip Advisor, CNN Go…

The New York Times " Visas are required for American visitors — 1 month/3 month single/multiple entry visa is from $17 granted by Vietnamese Immigration Department arranges for documents to be picked up upon arrival at Vietnam's international airports.

3. What is the "Approval Letter" ?

The "Visa Approval Letter" is a letter issued by Immigration Department  allowing you to enter and exit Vietnam for a given time period. With the approval letter, you can pick up your visa upon arrival at one of three international airports in Vietnam (Hanoi, Ho Chi Minh City and Da Nang). At the airport, the corresponding authority will verify the details on the approval letter based on your passport and travel documents. As long as you make sure you input the correct details when applying, you will surely be granted entry upon arrival in Vietnam with the approval letter.

4. How long does it take to get the approval letter?

The approval letter is processed and emailed you within two (2) working days (excluding Saturday, Sunday and National/International Holidays). 

In urgent cases, you are able to have the approval letter within the time frame .Please contact us by email: ta@apttravel.com.vn

For Visa urgent processing on International/ National Holidays, please call us or contact email for details assistance.

Note: The above processing time does not apply for Friday afternoon (after 12.00 PM) + Saturday and Sunday. Please consider the time difference between Vietnam and the local country.

The Visa Counter at Vietnam airports are 24/7 open. So if you already have the approval letter, you can still pick up your visa at Vietnam airports at weekend.